What This FAQ Covers and Why It Matters
We built this FAQ around the actual questions that come through our support queue every week — not a generic list borrowed from somewhere else. You'll find step-by-step answers on how PayPal deposits clear, what the Venmo withdrawal path looks like, and why identity verification is required before your first payout. Account questions cover everything from changing your email to recovering access
on a new device. If you switch between your phone browser and a desktop session mid-game on titles like Midnight Roulette or Slam Dunk Reels, we explain exactly how session continuity works. Play+ prepaid card holders have their own deposit path, and we walk through that too. Where a question touches state eligibility, we'll say so clearly — access depends on your
state's laws, and we'll point you to the right check rather than leave you guessing. If something isn't covered here, live chat connects you to the team directly.
- PayPal
- Venmo
- Play+ Prepaid
- Live Chat Support